Privacy Policy
Last updated: 2024-11-19
sera International, MB („we“, „our“ or „Company“) is committed to protecting your personal data and respecting your privacy. This privacy policy explains how we collect, use and protect information when you visit our website https://operacinesistema.lt/ and buy our products.
1. What data do we collect?
1.1:
Name and surname
Address (delivery and billing)
Email address
Telephone number
1.2. Payment details:
Payment information (bank transfer details, account numbers).
1.3 Technical data:
IP address
Browser type and version
Website usage data
1.4 Additional data:
Information you provide when you contact us by email or telephone.
2. How do we use your data?
Order processing and delivery.
Invoicing and payment administration.
To improve the functionality of the website.
To inform you about the status of your order or technical updates.
For legal obligations (e.g. bookkeeping).
3. Legal basis for processing
We process your data on the basis of:
Contract fulfilment - when you place an order.
Legitimate interests - ensuring the smooth running of the website.
Legal obligations - accounting and tax requirements.
4. Do we share your data?
Your data may only be transferred to third parties in the following cases:
Delivery service providers (e.g. couriers).
Payment operators (banks, payment platforms).
Law enforcement authorities where required by law.
5. How do we protect your data?
We take all reasonable technical and organisational measures to protect your data from unauthorised access, loss or misuse.
6. How long do we keep data?
Your data is stored:
For as long as necessary for the execution of the order and related actions.
Subject to legal requirements (e.g. 10 years for accounting records).
7. Your rights
You have the right to:
- Access and obtain a copy of your data.
- Require the correction of inaccurate data.
- Request deletion of your data („right to be forgotten“) if there are no legal grounds for keeping it.
- Restrict processing in certain cases.
- File a complaint with the State Data Protection Inspectorate https://vdai.lrv.lt/.
8. Cookies
We use cookies for website performance and analytics. You can find out more about the use of cookies in our [Cookie Policy].
9. Contact
If you have any questions about this privacy policy or wish to exercise your rights, please contact:
Email: help@operacinesistema.lt
Phone: +370 601 66511
sera International, MB reserves the right to update this privacy policy at any time. Updates will be posted on our website.
